Policy
It is the Fab Partners  Ltd policy to give our customers the ultimate in customer  service. Please see below our small print which is detailed in order to protect you as a client. You should note that your statutory rights under the current consumer protection laws are not affected.

Payment
Payment can be made securely online by Visa, Master Card, Debit or Maestro cards. You may also place your order by telephone or fax. The credit/debit card that is being used must be yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order. For first time online customers, we may request that shipping be to the credit card billing address only.

By submitting an order to us through our website you represent and warrant that the payment details provided on your order are valid and correct and that when your order is accepted and processed by us, payment will be made in full.

If the billing details for your order are the same as your delivery address details, by placing an order on the website you confirm that you are the person referred to in the delivery address details. Otherwise, by placing an order, you confirm that you are the person referred to in the billing details.

In the case of an order being despatched outside of the UK, it is your responsibility to pay any taxes and customs charges which may be due.

Contact
We will only contact you in connection with your instructions and keep you well informed should we have any difficulties providing you with the specific goods ordered, to be delivered by your date specified. 

Delivery
In the UK we post our goods through Royal mail and used recorded delivery, (or other suitable carrier for overseas deliveries) to perform the 'contract'. .If goods fail to arrive then we will offer immediate despatch of a replacement parcel - providing the selected goods are available for despatch. Orders  will be sent out within 10 working days and 14 days for International orders.  If you have an urgent order it is always advisable to discuss your requirement on the telephone 0208 993 8333. 

Returns/Refunds
Unsuitable products may be refunded within 14 days of our despatch date. Please include your original receipt in the returned parcel ,and please also state the reason for the return.

Please send all returns to Shavata UK, 9 Western gardens London W5 3RS.  The product you return must be in new, unused condition with all the original packaging. We do not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser.

If you wish to receive a refund we will re-credit the original purchaser's credit card for the sum paid less any taxes and duties and less the postal costs.

It is advisable to send returned items by registered post/Courier and keep your proof of postage certificate, as we cannot be responsible for goods lost or damaged in transit. Please note that postal costs for returned goods are the customer’s responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods.  If you receive a product in error from us that is faulty you must advise us within three days from receipt of the goods.

Customers' statutory rights are unaffected.

Indemnity
You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.

Our rights
We reserve the right to:

• Modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
• Change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must stop using the Website.

Data & Privacy
The information collected from you at the time you place an order will be stored in our database and is used purely to carry out your instructions and process your order.  We do not give our customer information to any other third party. 

We do not store any credit card details on our database.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

Jurisdiction
This website is controlled and operated by Fab Partners Ltd. These terms and conditions and all matters connected with any order you place in our website are governed by English law.

Copyright Statement
This website is owned and operated by Fab Partners  Ltd. London, United Kingdom. All content including pictures, designs, logos, photographs, written and other materials on our website are copyrighted to Fab Partners Ltd and authors, designers, photographers etc. All worldwide rights are reserved. This site and its contents may only be used for personal and not for commercial use. Any reproduction in whole or in part of our website is strictly prohibited without the prior written permission of Fab Partners Ltd.

Third party links
To provide increased service to our customers, we may decide to provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (a) the privacy practices of such websites, (b) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (c) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

General
We may decide to change or modify these terms and conditions at any time, and your continued use of this site following such change shall signify your agreement to be bound by the modified terms of conditions. Please read the terms and conditions and check back on them regularly. If you do not agree to any change to the terms and conditions, then you must stop using the website.